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The
Mortgageland Journal™
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Insights,
Opinions & Commentary
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January
2008 - 50th Monthly Edition
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| Philosophical
Differences with 'Sales' |
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Recently
I've been thinking a great deal about the
magnitude of the 'content' updates I was
planning to make on our main website for 2008,
their effects on our SEO key word/phrase
placements - (in fact I've been talking a lot
about it on my
Blog) - along with the significant
philosophical differences I see that I have with
most others in our industry, these have been on
my mind a great deal.
As I think through the differences I have with
so many, I have been able to break it down
fairly clearly in my own head. It appears the
preponderance of those I interact with, whether
they are students, folks inside an industry
discussion board, those that I speak with who
author industry publications – it looks almost
like everybody started in our business since the
cycle ‘correction' of August 1998! (and, I
see that as a serious problem for the industry's
future).
It appears to me, the generation of people that
started during this post-98 cycle, entered the
industry for the 'big easy money' that was at
hand via the new 'big-commission' business
notion that developed then. Looks like
compassion toward customers, has been
substituted for selling & closing clients,
with this latest bunch.
In my adult lifetime I have seen too many sales
pros use various props, scripts, and tricks of
all sorts, to ‘close' people. Even after all
these years, I'm still too idealistic about our
industry. So this philosophical aversion to
‘sales' which I have - as evidenced by most of
my writings which highlight the need for
Integrity and Ethical behavior - I think many
actually want to have faith in my approach ...
yet our competition in the training and
education niche, all seem to market themselves
as 'sales' guru's and promise to show their
seminar attendees how to earn the big bucks!
And, considering those attendees came to the
industry for the 'big bucks' and 'easy money' in
the first place, those motivational speaker
types - who prey on pumping up everyone's ego -
looks like the sort of industry education and
training they are attracted to vs the more
wide-ranging career minded approach we offer
through Secret! University.
The fear I was having during my site planning
stages, is that the theme I intended to promote
throughout our site in ‘08, may drive many of
them away – it can be summarized this way:
‘from stranger to 1003 to funding and beyond
are all included within the many important
moving parts of the residential mortgage lending
industry – DON'T STOP AT SALES. At
Secret! University, our curriculum range and our
teacher/Mentors have far more know-how than mere
ordinary sales skills, you need to Reach
Higher!'
And I know why this is; when I started it was
salary and small bonuses, and face to face with
customers, not websites, cyberspace, text
messages, & e-mails like now days. We were
never promised the opportunity to earn enough
income in a year or two, to purchase a house
outright, so the 'big-bucks' wasn't the draw
like it has been lately – it was a ‘career'
I entered. We signed-up customers, hundreds and
even thousands of loan customers face to face;
often seeing their fears, desperation ... relief
and joy when approved. All made a lasting
impression on me from my early days in training.
I believe these two major differences are why I
think so much like I do. Register
then post your views here on our Discussion
Board
Fed Unveils Long-Awaited HOEPA Rules
The Federal Reserve Board is proposing a
"robust set" of rules to clean up
subprime lending practices and to address unfair
and deceptive practices associated with
servicing, mortgage broker fees, and appraisals.
On subprime and higher-priced alternative-A
mortgages, the Home Ownership and Equity
Protection Act proposal would create an
ability-to-repay standard, require lenders to
verify income and assets to curb stated-income
lending, mandate escrow accounts for at least 12
months, and require prepayment penalties to
expire 60 days before the first monthly increase
in payments. Under pressure from Congress, the
Fed was expected to address those subprime
practices. However, the Fed decided that it
needed to go further to provide a robust and
"more comprehensive set of
protections" that apply to all mortgages,
said Randall Kroszner, a Fed governor. The
proposal requires brokers to disclose up front
the dollar amount of their fees, including
yield-spread premiums, in a written agreement
with the borrower. "Creditor payments to a
mortgage broker could not exceed the total
compensation amount stated in the written
agreement," according to the proposal,
which is being issued for a 90-day comment
period. Servicers could be sued under the Truth
in Lending Act for failing to post mortgage
payments properly and pyramiding late fees.
Lenders and brokers also would be liable for
coercing appraisers. "We want consumers to
make decisions about home mortgage options
confidently, with assurance that unscrupulous
home mortgage practices will not be
tolerated," Fed Chairman Ben Bernanke said.
CLICK
HERE if you want to give us your opinion on our
Discussion Board
Market Drastically Altered in Past 14
Months
While overall residential originations went from
around $1 trillion in 1993 to approximately $3
trillion in 2005, subprime production soared
from around $20 billion to more than $600
billion during that same period. But as U.S.
home appreciation slowed last year, the most
recent batch of new subprime borrowers -- who
had riskier loan characteristics and little
invested in their properties -- began a wave of
defaults. In 2008, subprime originations are
projected to be just $200 billion -- less than
one-third the level in 2005. Give
us your two cents on our Discussion Board
HIGHLIGHT: Secret! Society - our
Fraternity!
We had our initial pledge class this Winter
semester; mostly people who are focused on the
residential real estate mortgage lending
industry will qualify to rush. Click
here and take a look.
Among the benefits being one of our frat
brothers, we'll show you our secret hand-shake,
you'll be available to receive a fraternity
tattoo at our next live meeting if you like,
plus you'e entitled to receive a 25% discount
on everything we offer at Secret! University and
you even get a free hat!

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| Broker
Crossroads - Adopting A Successful Mindset |
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Soon
you will evolve from being a 'sit at home in
your jammies with the bunny feet slippers' level
of "professionalism" into an actual
owner/operator of a real live actual business.
One with hard assets, liabilities, and a net
worth too! With the New Year upon us, now's the
time for a change and to adopt a successful
mindset so you can get there!
You'll hire a helper/assistant/processor type,
then maybe a loan officer or two. Right at the
point in your own growth, you'll become SHOCKED
at what it's really like to be in business! If
you're smart, you'll learn all the (non LO/sales
kinda) stuff necessary to be a good
entrepreneur. That's a much bigger step, then
you may realize today.
Soon after that (if you make it through stage
two), you'll be faced with doing Zero Loan
Production yourself - and managing a
growing/training cheerleader side of running a
bona fide successful business (stage 3). If you
get lucky, and the cycles of the economy and
rates, etc. don't kill you along the way, you
will have finally "arrived."
Having taken that journey, it can be
treacherous, and definitely scary sometimes - we
wish all of you the best! As this writer did it,
I had no mentor to ask stuff, no partner, or
investors, etc. to help me. The Board of
Directors was just me looking into the mirror (I
would stand in front of two of them, turn one
sideways 45 degrees sometimes, so I could see
dozens of me, sort of like in an old fashioned
barber shop) - ya know what we mean?
OK now what, right? It's never too early to
start to "think like a big-shot"
(stage 3 person). You're encouraged to do just
that - start today – it's a new year. Since
you can grow to that level in only a couple of
years (if you put your mind to it), pretend you
actually own and operate a (size) 60+ employee
salaried & big ‘fixed in concrete
overhead' firm, 15,000+ square foot operation,
$400,000+ monthly fixed overhead (kind of makes
you not want to sleep at night when there's
little or no biz for months on end)!
Then ask yourself, what don't you know right now
to be able to step into those shoes? And, do I
really want to do that anyway? If you think
about it for a while, you'll see there's a
ZILLION things you don't know yet ... so start
to learn those things this week. It's time for a
change! You need to Reach Higher! We
recommend accessing an experienced mentor or
consultant who can guide you through these
issues. I've had mentors & consultants save
me thousands, and helped me make millions …
and you certainly can as well.
It's time to stop sitting there and thinking
about it, and take action now! We recommend
looking at your ‘knowledge base professionals'
resources, and choosing according to background
and experience. You'll get there faster &
smoother (you'll be glad later). Give
us your thoughts on our Discussion Board
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