Senior Executive experienced in P & L, strategic planning, general management, operations, sales/marketing, startups, and turnarounds who saved $4.5 million account which opened door for additional $40 million annual revenue.
Turnaround specialist with proven ability to assess
operational needs, implement effective plans, and achieve profitability.
· $75,000 ROI realized by turning $228,000 loss to $432,000 profit and reselling acquisition within six months.
· 2003% turnaround accomplished within 1 year and additional 240% improvement achieved in 2nd year.
· Reversed $264,000 annual loss to $744,000 annual profit by restructuring pricing and improving staff performance.
· Converted sales force of independent contractors to employees and increased profitability by 25% with 50% reduction in staff.
Seasoned strategist able to promote revenue growth through strong sales/marketing and business development skills
· Grew startup to $800,000 annual revenue with 40% pre-tax profit within 1 year.
· Doubled revenue to $192,000 for small operation by extending service hours and product offerings.
· Negotiated many large contracts with a variety of industries in the public and private sector.
Bottom-line contributor with track record of enhancing
operations through solid leadership and communication
· $400,000 annual savings achieved by improving productivity and controls through computerized tracking system.
· Realized no chargeable accidents/injuries to fleet or personnel and no losses of customer assets.
· Effectively resolved personnel issues and improved employee morale within unionized environment.
Dynamic team player and leader who welcomes challenging
situations and strives for maximum results with integrity and professionalism
_______________________PROFESSIONAL EXPERIENCE_____________________
AMERICA ONE FINANCE, INCORPORATED – NEVADA BRANCH May 2003 to Present
Mortgage Loan Broker Branch Administrator, Las Vegas, Nevada: Self-employed Owner/Broker of a very progressive and growth oriented, multi-office, Mortgage Brokerage offering both residential and commercial mortgage loans. Developed market presence in the areas of Broker to Business Partner; Broker to Developer; Broker to Consumer; and Broker to Real Estate Professional. Created strategic alliance with top producing American Express Financial Services Agents to gain referral business from them. Partnered with same to produce and deliver Home Buyer and Home Mortgage Refinance educational seminars. Superior Customer Service and C-Level Sales abilities. Client Satisfaction and Employee Satisfaction are primary areas of focus at all times
REPUBLIC STATE MORTGAGE July 2002 to May 2003
Mortgage Loan Broker, Las Vegas, Nevada: Self-employed Independent Contractor working for a multi-state licensed Residential and Commercial Mortgage Net Branch operation. Personal loan originations account for approximately 25% of the overall volume for this branch of eight (8) Mortgage Loan Brokers. One of only two persons with the skills and abilities to successfully originate and find funding for multi-million dollar commercial loans. Highlights of accomplishments are: Organized co-op advertising group amongst other mortgage loan brokers in the office; researched and secured source for reliable internet based mortgage leads purchases. Top producer in the office for the months of January 2003 and February 2003 and 1st Quarter 2003.
RAPPORT LEADERSHIP INTERNATIONAL September 2000 to July 2002
Chief Operating Officer, Las Vegas, Nevada Complete responsibility for all operational aspects of the company. Chief Executive responsible for the management and operations of an international leadership training and organizational development company Headquartered in Las Vegas Nevada. Direct Supervision of National Sales Manager, Director of Training, Director of Corporate Training, Director of Finance, Director of Human Resources. Successfully guided company through internal restructure, developed international markets, increased revenue by twenty five percent over previous year and profit margin by nine percent.
RAPPORT LEADERSHIP INTERNATIONAL Sept 1999 to Sept2000
Vice President Business Development, Marketing & Merchandising, Las Vegas, Nevada
Complete responsibility for all revenue producing areas of the company. One of two Executive Team Members Responsible for the management and operations of a nationwide leadership training and organizational development company Headquartered in Las Vegas Nevada. Recruited, trained and managed 30 sales professionals to market our products and services. Successfully merged administrative support personnel into the sales and marketing department building a high performance team. Increased annual revenue 13% in first year.
NATIONAL AUDIT DEFENSE NETWORK August 1998 to Sept 1999
Director of Sales, Existing Tax Problems, Las Vegas, Nevada:
Responsible for the staffing, training, management and
effectiveness of Technical Services Personnel, assisting Taxpayers from across
the nation with collection and examination issues with the Internal Revenue
Service and other tax agencies. Inbound
Call Center Manager for Tax Hotline Staff and Existing Tax Problem Staff.
CHADORFITZ, INCORPORATED January 1996 to August 1998
President/CEO, Las Vegas, Nevada:
Experienced significant revenue growth and profitability by starting up paralegal services company, purchasing a small Italian café`, and developing and operating a major special events catering business, and buying and selling bar/restaurant businesses.
GREAT WESTERN BUSINESS SERVICES January 1996 to February 1997
Field Consultant, Nevada, California, Idaho, Utah and Arizona: Performed fair market evaluations on business establishments in Western United States for business owners wanting to sell their companies.
LOOMIS ARMORED, INC. February 1991 to January 1996
General Manager, Las Vegas, Nevada, - 1994 to 1996
Held P & L responsibility and reversed loss to profit for branches in California, Hawaii, Nevada, Utah and Arizona.
General Manager, San Jose, California, - 1991 to 1994
Turned around and led troubled operation to top 20% branch ranking and top 2% ranking in profitability.
BRINK’S, INC. April 1989 to February 1991
Director of Special Operations, Los Angeles, California, 1989 to 1991 Managed ATM Service and Cash Vault Services departments with staff of 475 and budget of $16.2 Million.
Branch Manager, Bakersfield, California, August 1988 to April 1989
Managed P & L, hired staff, established operations, developed business, and grew startup to $800,000 revenue in 1 year.
Assistant Branch Manager/Office Manager, Sacramento, California, March 1986 to August 1988
Directed administrative functions, accounts payable/receivable, 80 driver/guards, and 12 cash vault services personnel.
Prior experience includes management positions within various industries from 1978 to 1986.
EDUCATION:
Point Loma High School
San Diego State University Political Science Major/Pre-law Minor
Acton-Liberty University Extended Studies MBA
Certified Mortgage Planning Specialist Institute - CMPS
Secret! University - CMP
HONORS AND AFFILIATIONS:
Las Vegas Chamber of Commerce Leadership 2000 Participant
Las Vegas Metropolitan Police Department Citizens Academy Graduate 2000
Las Vegas Metropolitan Police Department – “Metro Volunteer Program” Member
Foundation for an Independent Tomorrow – Citizen of Distinction Honoree - 2001
Board Member, Leaders In Motion Teen/Young Adult Leadership Training Non-Profit
Who’s Who in Southern Nevada Business Nominee 1997- 2006
Strathmore’s Who’s Who Registry of Business Leaders 1984 - 2006
Professional Member UNLV Sigma Iota Epsilon Management Fraternity
Charter Member, Gifted and Talented Education Program – State of Nevada Chapter
Distinguished Volunteer, Clark County School District “We Care” program
Charter Member, American Management Association
International Member, American Society for Training and Development
UNLV Foundation Academic Corporate Council Member / UNLV Scholarship Donor
Donor/Benefactor Susan G. Komen Foundation
Donor/Benefactor Cystic Fibrosis Foundation
Donor/ Benefactor Leukemia Foundation
Donor/Benefactor Children of Peace Foundation
Donor/Benefactor Opportunity Village
Donor/Benfactor/Volunteer CASA